Dairy Arts Center

VISIT

The Dairy Arts Center is located at 2590 Walnut (26th & Walnut) Street, Boulder, CO 80302 | The Dairy Arts Center main entrance is located off of 26th Street, while parking can be accessed via Walnut Street. The main entrance also serves as the ADA entrance, with the ramp located to the right of the Hartman Box Office.

TWO BOX OFFICE LOCATIONS 

26th & Walnut – Boulder
The Hartman Box Office
Phone: 303.444.7328
The Boedecker Theater
Phone: 303.440.7826, x110

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THE HARTMAN BOX OFFICE is open 12:00pm – 6:00pm Monday – Sunday, and one hour prior to event start time.

THE BOEDECKER THEATER BOX OFFICE is open one-half hour before the first screening of the day.

We accept Cash, Checks, Visa, MasterCard, American Express, or Discover cards.

TICKETS ONLINE 
The Dairy Arts Center is happy to provide patrons the option to purchase tickets online. This allows patrons to choose their performances and events at their own convenience. Use the search bar at the top of this page to find the correct performance you wish to purchase tickets for. Once you’ve selected the correct performance click “Buy” to proceed with your order.

TICKETS BY PHONE
Call The Hartman Box Office at 303.444.7328, 12:00pm – 6:00pm, Monday – Sunday. Service fees may apply.

Due to high volume of ticket sales at the door, the box office staff has limited availability to answer phone sales one hour prior to the start time of each performance. For best service patrons should visit the box office in person during this time.

TICKET PRICE TYPES AND DISCOUNTS
To qualify for a senior ticket you must be at least 62 years of age and older. Some shows may require a patron be 65 years of age and older to qualify for a senior discount. Student discounts apply to children in grades Pre-Kindergarten-12, undergraduate, masters, and doctorate students. Student IDs from technical, vocational, and alternative schools are also accepted. Tickets need not be purchased for children under the age of 2. NOTE: Not all price types and discounts are offered for every performance and screening. Ticket pricing is at the discretion of each presenter.

TICKET DELIVERY
When purchasing tickets online or over the phone, they will be available at Will Call unless you have requested that they be sent to you via email. If you do not receive your tickets or wish to change your delivery method please call 303-444-7328 between 12:00 PM and 6:00 PM MST Monday – Sunday. We do not ship physical tickets.

SERVICE FEES
Service fees are collected on ticket orders purchased online or by phone. Service fees are waived when tickets are purchased in person at the Box Office.

REFUNDS & EXCHANGES

  • All ticket sales are final.  No cancellations or refunds are allowed, with some COVID-related exceptions.
  • Ticket exchanges are possible with a minimum of 24 hours advance notice, pending availability.  Phone the Box Office at 303-444-7328 for assistance.  Exchange Fees and/or upgrade charges may apply.  
  • No exchanges will be processed after a performance/screening has begun, nor due to late arrival or a missed performance. 
  • In the case of inclement weather, tickets may be exchanged, but may not be refunded.
  • If requested by the customer, unneeded tickets may be converted to a tax-deductible donation to the Dairy Arts Center general fund.  The Dairy is entitled to retain all fees collected for services it performs, including handling and service fees. 
  • Orders are subject to acceptance by the Dairy Arts Center Box Office. Please verify that all information on your order is correct before submitting so that you may be contacted should questions arise.  

SECURITY POLICY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

LIVE PERFORMANCES
Many shows in The Dairy’s live performance theaters are General Admission seating. Please check your ticket to see if it is General Admission or Reserved Seating. Doors open approximately 30 minutes prior to show time. Please arrive on time. Latecomers are admitted at the discretion of the house manager and presenting company. Cell phones MUST be turned off during performances. There can be NO texting or phone calls during a show. If cell phones are in use during a performance, you will be asked to leave the theater by the house manager.

PRIVACY POLICY
By purchasing tickets, you are giving the Dairy Arts Center permission to share your contact information with the event organizer or individual artists for promotion of future events. Client contact information is never sold or shared with a third party. If you do not want your information shared please send an email request with your full name to the Box Office Manager.

ADDITIONAL INFORMATION
For the most up to date information on Hartman Box Office Policy and fee structures, virtual & drive-in policy, and COVID-19 policy exceptions please click here to refer to the current Dairy Arts Center Ticketing Terms and Conditions.

For further general inquiries please check our Frequently Asked Questions or contact the Hartman Box Office at 303.444.7328 and for Hartman Box Office and Dairy Arts Center Membership policy information, please contact Bill Berry | Box Office Manager | wberry@thedairy.org | 303.440.7826 ext. 105

The Dairy Arts Center
2590 Walnut (26th & Walnut) Street, Boulder, CO 80302 | VIEW MAP
The Dairy Arts Center main entrance is located off of 26th Street, while parking can be accessed via Walnut Street. The main entrance also serves as the ADA entrance, with the ramp located to the right of the Hartman Box Office.

PARKING

Free parking is available in the lot located on the west and north sides of The Dairy building. The parking lot entrance is on Walnut Street, between 26th Street and Folsom. Parking spaces for persons with disabilities are located at the southwest corner of the building in our Dairy parking lot nearest the West Entrance. A valid parking permit is required for use of these spots. There is an elevator accessible from directly inside the West Entrance and ramp access from the East (front) Entrance. Patrons may use the temporary loading zone directly in front of the East Entrance (26th Street) to drop off patrons and then park. The Dairy building is wheelchair accessible.

OVERFLOW PARKING

Overflow parking is available at the 2501, 2503, and 2505 Walnut Street lot – on EVENINGS AND WEEKENDS ONLY .

ALTERNATIVES

The Dairy Arts Center encourages environmentally conscious transportation whenever possible. 

BIKE

We offer 34 bike parking spaces – eight spaces located in the landscape strip near the east entrance of the facility and there are 26 spaces near the west entrance of the facility. The bike parking near the west entrance is lighted in the evening and is accessible from Walnut Street. 

BUS

Nearest Bust Stops include Pearl & Folsom Street, Pearl & 26th Street, Pearl & 28th Street, 28th & Canyon Blvd, Canyon Blvd & McGuckin Wy, and Canyon Blvd & Folsom Street 

Please visit https://www.rtd-denver.com/ to find your bus route.

DIRECTIONS

From Denver: Take I 25 North to US 36. Stay on US 36 into Boulder. 36 turns into 28th Street as you enter town. Take 28th Street to Canyon Boulevard. Turn left (west) on Canyon Boulevard. Turn right (north) on 26th Street. The Dairy is the large white building on the west side of the street, at the corner of 26th and Walnut. To access the parking lot, continue to Walnut Street and turn left. Take the next left into the lot. 

Now, when you have a night planned at The Dairy, come early and enjoy light snacks, local craft beer, a wide selection of wine, tea, coffee, and various non-alcoholic drinks before your performance at our beautiful new Polk Cafe.

Hours: Mon-Wed: closed (but open should there be a show)
Thurs-Fri: 4pm-7:30pm (or later, depending on shows)
Sat: 12pm-7:30pm (or later, depending upon shows)
Sun: 12pm-5pm (or later, depending upon shows)

For any evening performances or special events held in the Carsen Theater, the Grace Gamm Theater, or the Gordon Gamm Theater, the Polk Café will be open.

 

ACCESSIBLE PARKING AND WHEELCHAIR ACCESS

Parking spaces for persons with disabilities are located at the southwest corner of the building in our Dairy parking lot nearest the West Entrance. A valid parking permit is required for use of these spots. There is an elevator accessible from directly inside the West Entrance and ramp access from the East (front) Entrance. Patrons may use the temporary loading zone directly in front of the East Entrance (26th Street) to drop off patrons and then park. The Dairy’s facilities including its two Main Entrances, East (front) and West, and all public restrooms are wheelchair accessible. 

COURTESY WHEELCHAIR

A courtesy wheelchair is available by request to any patron during their visit on a first come, first served basis. Patrons are encouraged to call Dairy Arts Center staff in advance if they anticipate needing a courtesy wheelchair. It is strongly recommended that patrons who do not normally use a wheelchair bring a friend or companion to assist them in maneuvering the wheelchair around the Dairy Arts Center. Staff can make arrangements for patrons to borrow wheelchairs but may not be able to leave their posts to assist patrons in moving around the building.

ACCOMMODATED SEATING

For general admission shows, it is best to call the Box Office in advance at 303-444-7328 to make sure we can accommodate your needs before you purchase tickets. For reserved seating shows, you can select the ADA-designated seats that best suit your individual needs. Please arrive 30 minutes before show time, and check in with the Box Office or Dairy house management staff. ADA-designated seats will be located in Row A of the Grace Gamm and Gordon Gamm Theaters and Row E of the Boedecker Theater. ADA-designated seats in the Carsen Theater will depend on the configuration of the particular performance. Dairy Hartman Box Office Associates and House Managers will work with you to make sure you purchase the seat that best fits your needs for a particular show. 

AUDIO ENHANCEMENT

Personal listening devices (with ear buds or loop necklace) are available free of charge to audience members attending all performances at The Dairy. To check them out, the box office will hold your driver’s license or credit card, returning it to you when the listening device is turned in to The Dairy House Manager on duty at the end of the performance. These earbuds are tuned into an FM frequency that receive sound picked up from the transmissions of choir mics suspended above our stages. Currently, over-the-ear listening devices are unavailable but you are welcome to bring your own.

Note: Our Boedecker Theater is now equipped with a hearing loop.
What is a hearing loop and how does it work? Hearing Loops allow people who wear hearing aids to directly receive the sound from a PA system in their own hearing aids, much like Wi-Fi for laptops. To hear better, you will no longer have to pick up a separate listening device. Europe has thousands of hearing loops in churches, cathedrals and theaters. US installations are becoming more common.

Do my hearing aids work in a loop? If you wear hearing instruments you will need to find out if they have this wireless receiver, called a T-coil or Telecoil, built in to benefit from the hearing loop in our theater. The T-coil program is accessed by pushing a button on your hearing aid. This T-coil setting has to be activated before use. Please consult your audiologist to ensure your t-coils are properly adjusted.

Hearing loops improve hearing aids
Digital hearing aids have significantly improved in the last decade, but they do not restore hearing to normal. Difficulties often remain when in challenging listening situations. Hearing loops help hearing aid users overcome this problem by broadcasting sound without background noise or reverberation. Loop Information: www.hearingloop.org

or download a PDF Guide

PERSONAL CARE ATTENDANT  TICKETING POLICY

For any patron with disabilities who requires a paid, certified Personal Care Attendant (PCA), we will provide a PCA Pass at no cost with a paid admission. A patron with disabilities who requires a PCA and wishes to purchase advance tickets should contact the Hartman Box Office at 303.444.7328 or office@thedairy.org to request a PCA Pass with their paid ticket. PCA Passes may be only picked up in person by the patron and the PCA at the Box Office. The PCA Pass will enable the PCA to enter the theater and sit with the patron during the performance or event. PCA Passes are nontransferable and hold no monetary value. We request all cancellations of orders that include PCA Passes be communicated to the box office more than 3 hours in advance of the performance or event. All paid tickets with a PCA Pass are subject to the Dairy Arts Center’s Hartman Box Office Terms and Conditions. As with all patrons, seating is subject to availability. 

DANCE FOR PARKINSON’S

Dance for Parkinson’s at The Dairy offers dance classes for people with Parkinson’s disease and is part of a network in more than 100 other communities in 11 countries around the world.  Launched in 2013, the program directed by former professional dancer, Viki Bromberg Psihoyos, leads people with Parkinson’s through a specially designed weekly dance class that has three objectives:

  • Overcome challenges
  • Improve quality of life
  • Restore functions

11:30 Tuesdays (Gordon Gamm Theater) and Thursdays (Boulder Ballet Studio 3) – $5 

Classes at The Dairy are available on a drop in basis. All are welcome! People diagnosed with Parkinson’s, their caregivers, partners, family. For further information  Contact Katie Elliott – 3rd Law Dance/Theater Artistic Director ke@3rdlaw.org

OTHER ACCOMMODATIONS

Don’t see what you are looking for? Contact info@thedairy.org and we will do our best to answer your questions, make accommodations or connect you with the right person. Let us know how we are doing! If you have a suggestion on how we can do better, please start a conversation with us!

Gallery Hours
Monday – Sunday: 12 – 6 or later
(Gallery hours are subject to change. Galleries remain open each day until the last performance or film ends).

There is a $5 requested donation for visiting our galleries which can be processed by cash, check or credit at the Hartman Box Office.

Please check our website’s Visual Arts section for current and upcoming exhibits.

Visual Arts Tours

The Dairy Arts Center is pleased to offer private Gallery tours for groups. If you would like more information or to check availability for a private tour for your group, please contact Drew Austin | Curator of Visual Arts | drew@thedairy.org | 303.440.7826 ext 113

Frequently Asked Questions

What is the seating capacity of the Theaters ?

The Boedecker Cinema seats 70
The Carsen Theater seats 68 – 79 (depending on the show and seating plan)
The Grace Gamm Theater seats 116
The Gordon Gamm Theater seats 250

Account Password help ?

I do not have the correct password or I have forgotten the password to sign into my online account.
As long as you have not been locked out of your account for attempting too many invalid logins, you may reset your password through the Dairy website by clicking “forgot your password?” under your account login.
Please note that a temporary password will be sent to your email. You will need to sign in with your email and temporary password and then be prompted to re-enter the temporary password as well as your desired new password. Please call the Hartman Box Office if you encounter any issues. 303-444-7328

What time should I arrive for my show ?

We recommend arriving 30 minutes prior to curtain time to provide ample time for parking and locating your theater. Doors generally open about 30 minutes prior to showtime for seating.

I'm locked out of my account ?

Please call the Hartman Box Office during business hours for assistance. Please do not attempt to recover your password or create a new account with the same email address.

I purchased tickets but I cannot find a record of them in my email

Please check with the Hartman Box Office on the status of your order. Tickets may be placed at will call for pick up or emailed directly. Email tickets will appear as an attachment to the confirmation email you recieved at the time of purchase. Please check your spam and promotions folders to ensure that you did not recieve your tickets there. If you did not recieve your tickets, we are able to resend them.

Do I need an account to purchase tickets ?

Yes, to ensure secure online transactions, all purchases will need to be made with a Dairy Arts Center account using a unique email address. If you do not know your password, you will have the option to have a secure link emailed to you to finish the checkout process.

I am a Dairy Arts Center member, but I do not see a member price for the show I am interested in

In order for our online ordering system to recognize you as a member, you must first be logged in to your online account. Please click on “My Account” near the top right of the home page to log in. Once you are logged in to your account, you may confirm your current membership by clicking on “memberships” in the left side menu of your account. Current members who are logged into their accounts can proceed to order tickets and use the member price type when applicable. Member discounts are currently only available for the Dairy Arts Center cinema program and Dairy Center produced live shows. 

Do I need to print out my emailed tickets?

If you have a smartphone that can open a PDF attachment, you will not need to print your tickets and we can scan the barcode from your phone when you arrive. Otherwise, you will need to print your tickets and bring them with you. Please note that the Boedecker cinema tickets do not need to be printed. You will be checked in under your name when you arrive at the cinema.

I cannot attend my show. Am I able to refund or exchange my tickets?

Ticket exchanges may be available dependent of the show. All exchanges must be made prior to the performance you are unable to attend. Please call the Hartman Box Office to see if an exchange may be made. Exchange fees may apply. All ticket sales are final. The Dairy Arts Center does not offer refunds. Please click here to review the Hartman Box Office Ticketing Terms and Conditions for more details.

Is there a service fee for ticket purchases?

A service fee will be applied to your ticket purchase over the phone and online. Service fees vary depending on the ticket price. There is no service fee for in person purchases at the Hartman Box Office. Please note there is no service fee for Boedecker cinema tickets online or over the phone. Service fees are waived for Dairy produced performances for current Dairy Arts Center members.

Can I purchase tickets for the Boedecker cinema at the Hartman Box Office?

Yes, you may purchase advance cinema tickets at the Hartman Box Office as well as cinema tickets at the door during box office hours.

Does the Dairy Arts Center offer hearing assist?

We have assistive listening systems in each of our live performance venues as well as the cinema. You can get them at the Hartmann Box Office. We ask that you leave your ID when we check one out to you. We can offer earbud headphones or an inductive neckloop if you have a compatible hearing aid with a t-coil and do not use a pacemaker. We cannot recommend the use a neckloop if you have a pacemaker. You may bring in your own headphones to use if you have a pair that you own.

Are there Dairy Arts Center gift cards available for purchase?

Yes, you may purchase gift cards through the Hartman Box Office. Unfortunately gift cards are not available online.

Are there Dairy Arts Center memberships available?

The Dairy offers both a full Dairy Arts Center and Boedecker Cinema membership at individual and dual levels on an annual basis. Purchase a membership here.

I am interested in dance or music lessons for myself of my child.

The Dairy does no directly provide these types of lessons but some of our resident organizations do! Check out Boulder Ballet and Parlando School of Musical Arts

What is located nearby in terms of food and shopping?

The Dairy is only a short distance from the Twenty Ninth Street Mall as well as the The Village Shopping Center. To find Boulder hotels nearby, visit Hotels Combined

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MARCH 2020

As of today, 3/12/2020, The Dairy Arts Center remains open and operational. Should scheduling changes occur, ticket holders will be directly notified by The Dairy Arts Center.

If you have a question about an event please contact the presenting arts organization. For films, Dairy Presents and all other questions contact the Box Office at 303.440.7826