Dairy Arts Center

VISIT

TWO BOX OFFICE LOCATIONS 
26th & Walnut – Boulder
The Hartman Box Office
Phone: 303.444.7328
The Boedecker Theater
Phone: 303.440.7826, x110

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THE HARTMAN BOX OFFICE is open 10:00am – 6:00pm Monday – Friday, 12:00pm – 8:00pm Saturday (subject to change), 12:00pm – 5:30pm Sunday (subject to change), and one hour prior to event start time.

THE BOEDECKER THEATER BOX OFFICE is open one-half hour before the first screening of the day.

We accept Cash, Checks, Visa, MasterCard, American Express, or Discover cards.

TICKETS ONLINE 
The Dairy Arts Center is happy to provide patrons the option to purchase tickets online. This allows patrons to choose their performances and events at their own convenience. Use the search bar at the top of this page to find the correct performance you wish to purchase tickets for. Once you’ve selected the correct performance click “Buy” to proceed with your order.

TICKETS BY PHONE
Call The Hartman Box Office at 303.444.7328, 10:00am – 6:00pm, Monday – Friday. Service fees may apply.

Due to high volume of ticket sales at the door, the box office staff has limited availability to answer phone sales one hour prior to the start time of each performance. For best service patrons should visit the box office in person during this time.

TICKET PRICE TYPES AND DISCOUNTS
To qualify for a senior ticket you must be 62 years and older. Student discounts apply to children in grades Pre-Kindergarten-12, undergraduate, masters, and doctorate students. Student IDs from technical, vocational, and alternative schools are also accepted. Tickets need not be purchased for children 18 months and younger. NOTE: Not all price types and discounts are offered for every performance and screening. Ticket pricing is at the discretion of each presenter.

TICKET DELIVERY
When purchasing tickets online or over the phone, they will be available at Will Call unless you have requested that they be sent to you via email. If you do not receive your tickets or wish to change your delivery method please call 303-444-7328 between 12:00 and 5:30 MST Wednesday to Friday. We do not ship physical tickets.

SERVICE FEES
Service fees are collected on ticket orders purchased online or by phone. Service fees are waived when tickets are purchased in person at the Box Office.

REFUNDS & EXCHANGES
All ticket sales are final. Refunds are not permitted. Ticket exchanges are possible, pending availability. Call the box office for assistance. Exchange Fees may apply. The Dairy is entitled to retain all fees collected for services it performs, including handling and service fees. Exchanges may be possible before show curtain time. No exchanges can be processed after the performance/movie has begun.

SECURITY POLICY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

LIVE PERFORMANCES
Many shows in The Dairy’s live performance theaters are General Admission seating. Please check your ticket to see if it is General Admission or Reserved Seating. Doors open approximately 20 minutes prior to show time. Please arrive on time. Latecomers are admitted at the discretion of the house manager and presenting company. Cell phones MUST be turned off during performances. There can be NO texting or phone calls during a show. If cell phones are in use during a performance, you will be asked to leave the theater by the house manager.

PRIVACY POLICY
By purchasing tickets, you are giving the Dairy Arts Center permission to share your contact information with the event organizer or individual artists for promotion of future events. Client contact information is never sold or shared with a third party. If you do not want your information shared please send an email request with your full name to the Box Office Manager.

ADDITIONAL INFORMATION
For the most up to date information on Hartman Box Office Policy and fee structures, please click here to refer to the 2018/2019 Dairy Arts Center Ticketing Terms and Conditions.

For further general inquiries please check our Frequently Asked Questions or contact the Hartman Box Office at 303 – 444 – 7328 and for Hartman Box Office and Dairy Arts Center Membership policy information, please contact Shay Wescott, Box Office & Membership Manager.

The Dairy Arts Center
2590 Walnut (26th & Walnut) Street, Boulder, CO 80302 | VIEW MAP
The Dairy Arts Center main entrance is located off of 26th Street, while parking can be accessed via Walnut Street. The main entrance also serves as the ADA entrance, with the ramp located to the right of the Hartman Box Office.

PARKING

Free parking is available in the lot located on the west and north sides of The Dairy building. The parking lot entrance is on Walnut Street, between 26th Street and Folsom. Parking spaces for persons with disabilites are located at the northeast and southwest corners of the building in our Dairy parking lot. The two spaces at the northeast corner are closest to our ADA entrance. The two spaces at the southwest corner of The Dairy are best for accessing the downstairs area of the building. At present, there is no elevator from the basement to the first floor. The Dairy building is wheelchair accessible.

OVERFLOW PARKING

Overflow parking is available at the 2501, 2503, and 2505 Walnut Street lot – on EVENINGS AND WEEKENDS ONLY .

DIRECTIONS

From Denver: Take I 25 North to US 36. Stay on US 36 into Boulder. 36 turns into 28th Street as you enter town. Take 28th Street to Canyon Boulevard. Turn left (west) on Canyon Boulevard. Turn right (north) on 26th Street. The Dairy is the large white building on the west side of the street, at the corner of 26th and Walnut. To access the parking lot, continue to Walnut Street and turn left. Take the next left into the lot.

Now, when you have a night planned at The Dairy, come early and enjoy light snacks, local craft beer, a wide selection of wine, tea, coffee, and various non-alcoholic drinks before your performance at our beautiful new Polk Cafe.

Hours: Mon-Wed: closed (but open should there be a show)
Thurs-Fri: 4pm-7:30pm (or later, depending on shows)
Sat: 12pm-7:30pm (or later, depending upon shows)
Sun: 12pm-5pm (or later, depending upon shows)

For any evening performances or special events held in the Carsen Theater, the Grace Gamm Theater, or the Gordon Gamm Theater, the Polk Café will be open

Gallery Hours
Monday – Friday: 10 – 6 or later
Saturday: 12 – 7:30 or later
Sunday: 12 – 5:30 or later
(Gallery hours are subject to change. Galleries remain open each day until the last performance or film ends)

There is a $5 requested donation for visiting our galleries which can be processed by cash, check or credit at the Hartman Box Office.

Please check our website’s Visual Arts section for current and upcoming exhibits.

ACCOMMODATED SEATING

For general admission shows, it is best to call the Box Office in advance at 303-444-7328 to make sure we can accommodate your needs before you purchase tickets. For reserved seating shows, you can select the ADA-designated seats that best suit your individual needs. Please arrive 30 minutes before show time, and check in with the Box Office or Dairy house management staff.

AUDIO ENHANCEMENT

Personal listening devices (ear buds) are available free of charge to audience members attending all performances at The Dairy. To check them out, the box office will hold your driver’s license or credit card, returning it to you when the listening device is turned in to The Dairy House Manager on duty at the end of the performance. These earbuds are tuned into an FM frequency that receive sound picked up from the transmissions of choir mics suspended above our stages. Currently, over-the-ear listening devices are unavailable but you are welcome to bring your own.

Note: Our Boedecker Theater is now equipped with a hearing loop.
What is a hearing loop and how does it work? Hearing Loops allow people who wear hearing aids to directly receive the sound from a PA system in their own hearing aids, much like Wi-Fi for laptops. To hear better, you will no longer have to pick up a separate listening device. Europe has thousands of hearing loops in churches, cathedrals and theaters. US installations are becoming more common.

Do my hearing aids work in a loop? If you wear hearing instruments you will need to find out if they have this wireless receiver, called a T-coil or Telecoil, built in to benefit from the hearing loop in our theater. The T-coil program is accessed by pushing a button on your hearing aid. This T-coil setting has to be activated before use. Please consult your audiologist to ensure your t-coils are properly adjusted.

Hearing loops improve hearing aids
Digital hearing aids have significantly improved in the last decade, but they do not restore hearing to normal. Difficulties often remain when in challenging listening situations. Hearing loops help hearing aid users overcome this problem by broadcasting sound without background noise or reverberation. Loop Information: www.hearingloop.org

Seven arts organizations maintain their offices within the Dairy Arts Center. These include:

DAIRY ARTS CENTER ADMINISTRATIVE OFFICE
Dairy Administrative Offices Monday–Friday, 9am – 5pm
Main Phone 303.440.7826

3RD LAW DANCE/THEATER
Contact: 303.938.8656
e-mail: info@3rdlaw.org | Visit 3RD Law Dance/Theater
3rd Law Dance/Theater is an award winning, critically acclaimed, company of professional dancers under the artistic direction of Katie Elliott and Jim LaVita. We are committed to the presentation and preservation of live art and how the ephemeral moment of live performance can create a transcendent experience through its unique quality of in-the-moment expression. Our signature evenings are original, narratively informed theatrical dance works that incorporate movement, dramatic soundscapes, video imagery, and thoughtful narration. Along side our theatrical constructions, we create unique site-specific performances and installations for a variety of environments and events. Throughout our history, we have distinguished ourselves through collaborations with a variety artists and art forms.

BOULDER BALLET
Contact: 303.443.0028 | email: info@boulderballet.org | Visit Boulder Ballet online!
Founded in 1982, Boulder Ballet is Boulder County’s professional ballet theater company and school. The company presents classical and contemporary works throughout Boulder and the Denver metro area and collaborate with the Boulder Philharmonic Orchestra. Boulder Ballet School provides excellent ballet training for ages three-adult, in a uniquely artistic and creative atmosphere. With superb technical and performance abilities, many of their students have earned regional and national honors.

BOULDER COUNTY ARTS ALLIANCE
Contact: 303.447.2422 | e-mail: info@bouldercountyarts.org | Visit Boulder County Arts Alliance online!
Boulder County Arts Alliance is a non-profit, 501(c)3, membership-based organization. The Arts Alliance provides leadership, resources, and advocacy for the arts, through grants, Business of Arts workshops, exhibit opportunities, free event calendars, and more!

ECOARTS CONNECTIONS
Contact: 303.449.2128 | email: info.ecoarts@gmail.com | Visit EcoArts online!
EcoArts Connections (EAC) brings together arts, science, and other organizations to increase understanding of global change and the delights of living sustainably. EAC commissions, produces, presents, and consults on performances, exhibits, talks, conference sessions, youth programs, and more – offering innovative programs designed to inspire, educate, and empower us all.

THE PARLANDO SCHOOL FOR THE ARTS
Contact: 303.442.0006 | email: info@parlando.org | Visit Parlando School online!
The Parlando School for the Arts Parlando offers music and musical theater lessons and classes to nearly 700 students each week. Parlando offers instruction to students of all instruments, ages and abilities and provides tuition assistance to more than 100 students every year. Additionally, Parlando provides more than 100 days of supplemental music education to BVSD classrooms, brings inter-generational programming to area retirement communities and produces an annual staged musical at the Dairy Center.

STORIES ON STAGE
Contact: Abbe Stutsman, 303.579.1616 | Visit Stories on Stage online!
Stories on Stage creates programs from the belief that literature is a rich source of powerful stories and actors enhance the impact of literature on people’s lives. We present literature by writers of diverse cultural groups, read by professional actors of varying backgrounds to an audience that is as broad-based as our community.

Frequently Asked Questions

What is the seating capacity of the Theaters ?

The Boedecker Cinema seats 70
The Carsen Theater seats 70 – 99 (depending on the show and seating plan)
The Grace Gamm Theater seats 116
The Gordon Gamm Theater seats 250

Account Password help ?

I do not have the correct password or I have forgotten the password to sign into my online account.
As long as you have not been locked out of your account for attempting too many invalid logins, you may reset your password through the Dairy website by clicking “forgot your password?” under your account login.
Please note that a temporary password will be sent to your email. You will need to sign in with your email and temporary password and then be prompted to re-enter the temporary password as well as your desired new password. Please call the Hartman Box Office if you encounter any issues. 303-444-7328

What time should I arrive for my show ?

We recommend arriving 30 minutes prior to curtain time to provide ample time for parking and locating your theater. Doors generally open about 30 minutes prior to showtime for seating.

I'm locked out of my account ?

Please call the Hartman Box Office during business hours for assistance. Please do not attempt to recover your password or create a new account with the same email address.

I purchased tickets but I cannot find a record of them in my email

Please check with the Hartman Box Office on the status of your order. Tickets may be placed at will call for pick up or emailed directly. Email tickets will appear as an attachment to the confirmation email you recieved at the time of purchase. Please check your spam and promotions folders to ensure that you did not recieve your tickets there. If you did not recieve your tickets, we are able to resend them.

Do I need an account to purchase tickets ?

In order to purchase tickets online, we require you to create an account. If you would like to purchase tickets over the phone or in person, a name and some contact information may be required.

I am a Dairy Arts Center member, but I do not see a member price for the show I am interested in

In order for our online ordering system to recognize you as a member, you must first be logged in to your online account. Please click on “My Account” near the top right of the home page to log in. Once you are logged in to your account, you may confirm your current membership by clicking on “memberships” in the left side menu of your account. Current members who are logged into their accounts can proceed to order tickets and use the member price type when applicable. Member discounts are currently only available for the Dairy Arts Center cinema program and Dairy Center produced live shows. To view a list of upcoming Dairy produced events, please click here.

Do I need to print out my emailed tickets?

If you have a smartphone that can open a PDF attachment, you will not need to print your tickets and we can scan the barcode from your phone when you arrive. Otherwise, you will need to print your tickets and bring them with you. Please note that the Boedecker cinema tickets do not need to be printed. You will be checked in under your name when you arrive at the cinema.

I cannot attend my show. Am I able to refund or exchange my tickets?

Ticket exchanges may be available dependent of the show. All exchanges must be made prior to the performance you are unable to attend. Please call the Hartman Box Office to see if an exchange may be made. Exchange fees may apply. All ticket sales are final. The Dairy Arts Center does not offer refunds. Please click here to review the Hartman Box Office Ticketing Terms and Conditions for more details.

Is there a service fee for ticket purchases?

A service fee will be applied to your ticket purchase over the phone and online. Service fees vary depending on the ticket price. There is no service fee for in person purchases at the Hartman Box Office. Please note there is no service fee for Boedecker cinema tickets online or over the phone. Service fees are waived for Dairy produced performances for current Dairy Arts Center members.

Can I purchase tickets for the Boedecker cinema at the Hartman Box Office?

Yes, you may purchase advance cinema tickets at the Hartman Box Office as well as cinema tickets at the door during box office hours.

What do the green, yellow, and red dots mean next to a performance?

When purchasing tickets, you may note the color coding system next to the “buy” button indicating the availability of tickets for that particular performance or event. Green indicates that there are a substantial number of tickets available for the event. Yellow indicates a limited number of tickets. And red indicates that tickets are scarce, but still available. When a performance is truly sold out, it will say so in place of the “buy” button.

Does the Dairy Arts Center offer hearing assist?

We have assistive listening systems in each of our live performance venues as well as the cinema. You can get them at the Hartmann Box Office. We ask that you leave your ID when we check one out to you. We can offer earbud headphones or an inductive neckloop if you have a compatible hearing aid with a t-coil and do not use a pacemaker. We cannot recommend the use a neckloop if you have a pacemaker. You may bring in your own headphones to use if you have a pair that you own.

Are there Dairy Arts Center gift cards available for purchase?

Unfortunately, no. We are only able to process orders for specific show times at the listed ticket price. Those looking to give an arts related gift may want to consider a Dairy Arts Center membership. Click here for more information.

Are there Dairy Arts Center memberships available?

The Dairy offers both a full Dairy Arts Center and Boedecker Cinema membership at individual and dual levels on an annual basis. Any events with special subscription options or bundled ticket packages may be found here.

I am interested in dance or music lessons for myself of my child.

The Dairy does no directly provide these types of lessons but some of our resident organizations do! The full list and contact information can be found here.

What is located nearby in terms of food and shopping?

The Dairy is only a short distance from the Twenty Ninth Street Mall as well as the The Village Shopping Center. To find Boulder hotels nearby, visit Hotels Combined

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