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Dairy Arts Center

Dairy Arts Center Terms & Conditions

Thank you for your interest in making a purchase or donation to support the Dairy Arts Center!

By continuing with this order and completing this purchase, ticket holders, donors, and all other patrons agree to the following terms and conditions regarding Dairy Arts Center Event/Donor Information and Hartman Box Office Ticketing Policy.

All sales are final. Refunds are not permitted. Ticketing exchanges MAY be possible depending on availability. Call the Hartman Box Office at 303-444-7328 for assistance and further information. Possible exchanges will ONLY be permitted before curtain time. No exchanges will be processed after the show begins. Exchange fees may apply. Exchanges will only be made if the box office can confirm that seats have been made available. We will not release the seats of ticket holders who have not shown up at curtain time to any other patron. Doors open approximately 30 minutes before show time. Please plan to arrive on time. Latecomers are admitted at the discretion of the Dairy Arts Center House Manager and/or presenting company. Refunds will not be permitted due to late or missed seating.

The Dairy Arts Center is a 501© (3) organization (Tax ID #841149609), and your contribution is tax deductible to the extent allowed by law. No goods or services are provided in exchange for your generous donation.

You can donate online today by making a one time gift or setting up a recurring donation at https://thedairy.org/support-us/

Other ways to donate 

  • Donate by Credit Card
  • Donate by Check
  • Make checks payable to: Attn: Dairy Arts Center, Development Department, 2590 Walnut Street Boulder, CO 80302
  • Matching Gifts
  • Ask your company if they match your donation. You may be able to double, or even triple, your support of the Dairy by giving a Corporate Matching Gift.
  • Gifts of Stock
  • To request instructions for or inquire about making a gift by wire transfer or of appreciated securities, please email Ally Kotarsky, Development Associate, at akotarsky@thedairy.org

Tickets purchased by Phone from the Hartman Box Office or online through the Dairy Website will be assessed service fees. Service fee varies based on price of ticket purchase. Service fees do not apply to in-person ticket purchases through the Hartman Box Office during regular business hours or one hour prior to event start time. No service fees will be added to Dairy Arts Center programmed cinema at the Boedecker Theater.

Starting July 1, 2018 service fees will be charged as a flat rate of 13% per ticket ordered for live events through the Hartman Box Office. Any ticket exchanges made after July 1, 2018 for tickets purchased before that date will be subject to the new service fee rate, thus incurring additional costs.

Why charge service fees? Service fee collection helps cover the cost of operations of the Hartman Box Office such as staffing, day-of-event box office support, online ticketing, general supplies, and event management. Collecting minimal fees allows the majority or your ticket purchase to support Dairy Arts Center programming and Presenting Organizations.

Exchanges are possible within the following criteria: 

  • Exchange date MUST be in the run of the same performance/presenting organization
  • Dependent on seating availability
  • ALL exchanges MUST take place before curtain time of the show currently listed on the purchased ticket 
  • Exchange may apply

Patrons exchanging tickets will be charged $3.00 – $5.00 at the following schedule:

  • Tickets exchanged one week out from a live performance will be charged a fee of $3.00 per ticket exchanged.
  • Tickets exchanged less than 24 hours from a live performance start time will be charged $5.00 per ticket exchanged.
  • Exchange fees do not apply to Dairy Arts Center Members or Boulder Ensemble Theater Company Subscribers.
  • Exchange fees do not apply to cinema tickets at the Boedecker Theater.

Why charge exchange fees? Ticket exchanges are disruptive to the flow of box office procedures and can be costly to presenting organizations.

Select events may offer promotion codes for discounted tickets. Promotion codes are distributed at the discretion of the event’s Presenting Organization. Please note that certain promotion codes may require a valid student ID or other form of identification. By using a promotional code, you are agreeing to sharing this information with and/or contact information gathered from your order with the Dairy Arts Center and the event’s Presenting Organization.

The Dairy Arts Center reserves the right to inspect any bags brought into the theater for security purposes. If any patron brings a large bag or backpack, we may ask to secure your bag at our box office or in storage in order to keep aisles and egresses clear.

We recognize the importance of health and safety during the ongoing evolution of Covid-19 and will gladly refund or exchange tickets for on-site and in person-events only for any reason with no added fees until further notice. If you are experiencing any COVID symptoms or believe you may have come into contact with COVID, please do not attend an on-site or in-person event. We will refund your ticket or offer an exchange for a future event. Please note, this exception does not apply to virtual events. Contact office@thedairy.org for more information.

Learn more about what the Dairy is doing to stop the spread of COVID-19: https://thedairy.org/covid-19-protocols/

Contact Information

For further inquiries about the Hartman Box Office and ticketing policies, or to inquire about becoming a Dairy Arts Center Member, please contact Shay Wescott, Senior Operations Manager at swescott@thedairy.org.

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MARCH 2020

As of today, 3/12/2020, The Dairy Arts Center remains open and operational. Should scheduling changes occur, ticket holders will be directly notified by The Dairy Arts Center.

If you have a question about an event please contact the presenting arts organization. For films, Dairy Presents and all other questions contact the Box Office at 303.440.7826